http://www.nph.com/nphweb/html/bhol/itempage.jsp?itemId=9781937602758&nid=srch&catalogId=NA&catSecCd=NA&subCatSecCd=NA&subSubCatSecCd=NA TERRIFIC! Five Star Customer Service Resource TERRIFIC! Five Star Customer Service Resource stantoler2014-03-11T20:18:13+00:00 Terrific Five Star Customer Service is a book that focuses on special people with Down Syndrome in the marketplace. Learn More View Project