4 Core Characteristics Your Team Needs to Succeed
Spending on corporate training grew by 15 percent in 2014 with $70 Billion spent in the Untied States and over $130 Billion worldwide, according to Forbes.
Why the increase? “Organizations today suffer from a ‘skills supply chain’ challenge. Not only do more than 70 percent of organizations cite ‘capability gaps’ as one of their top five challenges, but many companies also tell us that it takes 3 to 5 years to take a seasoned professional and make them fully productive.”
No matter the size of your organization—or your budget—you simply can’t afford to postpone training. Here are four critical training areas you may be overlooking.
One of the most important things a coach can convey is that every worker or leader must embody the organization’s basic beliefs and best practices.
Ethical practices come from the organization’s value system. Those pre-determined boundaries give leaders and managers security, but they also give them an obligation to pass the information on through the ranks.
Can your team members state your organization’s core values?
Joining a team doesn’t necessarily make you a team member. A coach’s responsibility is to develop team loyalty—helping people make the emotional connection with their associates.
The first area of respect is self-respect. At the core of good attitude and good interpersonal relationships is a healthy opinion of self.
In my book Re-Think Your Life, I talk about the importance of filling your mind with the right fuel, “In order to have healthy minds, we must have healthy thoughts. Just as the health of our bodies depends, in part, on the content of the foods we consume, the fitness of our minds correlates with the healthiness of the ideas we embrace.”
Do your team members know how to work together?
Yogi Berra quipped, “If you don’t know where you’re going, you might not get there.” I like to put a new spin on the classic “Teach someone to fish” advice. I say, “Teach someone to plan and you feed them for a lifetime.” The long-term welfare of any organization depends on teaching staff members to translate vision into reality. That requires good old-fashioned goals, strategies, and action plan.
Does your team know how to achieve their goals?
You don’t have to sell hamburgers to serve customers. Anything you offer (including ideas, projects, or services) calls for “customer” service. Over time, all employees drift toward serving the organization or, worse, serving themselves. They need continual training on the need and techniques for delivering value to your customers.
Can your team members identify their most important customers?
People are every leader’s most valuable asset, and
People are every leader’s most valuable asset, and team training is vital for success. You don’t have to hire a consultant or attend an expensive conference to provide learning opportunities for your staff. Books and blogs, webinars and video courses are all low-cost training methods. Equip your team, and they’ll reward you with enthusiasm and effort. Try it!